21 Jan 2019 Professional Development Summit

OPTIMIZING YOUR PERSONAL SKILLS AND IMPROVING YOUR CUSTOMER EXPERIENCE Soft skills and customer service are increasingly becoming the hard skills of today's workforce. Learn from local leaders at the 2019 summit, sharpen your personal skills, and gain valuable tools and techniques to take your company's customer service to the next level. Featuring Andy Vargo: Own your awkward! That is what Andy Vargo challenges each of us to do. 9am-11:30am Summit Sessions 11:30am-12:30pm Keynote speaker: Andy Vargo comedian, motivational speaker and author 12:45pm-2:30pm Summit Sessions 2:35pm-4pm- Networking Social presented by Wenatchee Valley College Foundation...